PROGRAM INFORMATION

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BODY LANGUAGE: YOUR BODY SPEAKS LOUDER THAN YOUR WORDS

Body language or non-verbal communication makes up approximately 75% of all communication. Did you know that you can determine if a person is lying by a subtle shift in their eyes. You can learn if they are interested in you simply by noticing their pupils. Allow me to demonstrate to your group or organization the subtle skill of reading nonverbal communication and body language.

• Learn to read body postures

• Master effective ways to persuade others to your point of view

• Learn to read what someone's face is saying

• Identify the cues for lying and learn to read them quickly and easily

• Discover how to change your appearance to make others more interested in you

 

Audience Activity Educational / Informative Inspirational / Life-changing Humorous / Funny

 

EFFECTIVE COMMUNICATION

Communication is the golden key to so many doors in both your business and personal life. Becoming an effective communicator can literally be a life changing experience.

How do you become a powerful communicator? It takes a lot more than words. Learn the key communication skills that will make others want to be around you. Learn to overcome mistakes that curtail communication.

• Three keys to build rapport in the first few minutes of a conversation

• Discover how to be perceived as credible and reliable

• Master "looking" relaxed in any situation

• Communicate powerfully with your words, your tones, and your body language

• Dominate a conversation simply by listening skillfully

 

Audience Activity Educational / Informative Inspirational / Life-changing Humorous / Funny

 

INFLUENCE AND PERSUASION

Influence and Persuasion

Become a personal magnet, enhancing your charisma... people find you fascinating Gain compliance, almost as often as you want Manage your emotional state and the state of others Be confident in all communication with subordinates, peers and "superiors" Be an expert at sending and receiving nonverbal  and verbal messages.

• Become a personal magnet, enhancing your charisma... people find you fascinating

• Gain compliance, almost as often as you want

• Manage your emotional state and the state of others

• Be confident in all communication with subordinates, peers and "superiors"

• Be an expert at sending and receiving nonverbal messages to clue you into another person's agenda

• How to get just about anything you need while developing win/win relationships

• Ethically persuade others to your way of thinking

 

Audience Activity Educational / Informative Humorous / Funny

 

THE SALES PENDULUM

THE SALES PENDULUM

The client decides in the first four seconds if your rep is trustworthy and likable. The client then decides if your rep is confident and credible. Finally, they determine if they like what you have to offer. In this seminar Tonya shares all the latest research on how to optimize your presentation - especially those first few important seconds which can ultimately determine if you have a YES or NO. With new advanced psychological strategies, Tonya will teach your group the cutting edge skills needed to get to YES and change the way you communicate FOREVER. 

Your group will learn: 
 

• To improve impression management - demonstrate confidence and credibility 

• 5 ways they can lose the sale in the first 20 seconds 

• How wardrobe colors influence the mind of the client 

• Specific words that persuade and, more importantly, specific words that shut them down 

• 7 ways to create rapport instantly using posture, voice and facial expressions 

• 4 ways to close the sale that work most often 

• And finally, the RIGHT time to ask for the sale 

Depending on the length of the presentation, Tonya will take you through a series of photos & scenarios to show you when your client is showing positive signs and when you need to change your approach. 

In addition, your group can develop the following skills: 
 

• Stay motivated even during "slumps." 

• Specific strategies for selling during tough business cycles 

• How to generate self motivation that lasts all year long 

• Overcome procrastination and self sabotage 

• Increase personal self confidence 

• 4 Specific steps to developing a positive mental attitude 

• Predicting the behavior of people with accuracy

 

Audience Activity Educational / Informative Inspirational / Life-changing

 

MOTIVATION

How do you motivate someone to do something that is not important to them? Make it important to them. Give them a reason to become excited and energized.

• The "How To" constantly achieve win-win situations

• Master goal creation - personal and business

• Discover the rewards of recognition

 

Audience Activity Educational / Informative Inspirational / Life-changing